We currently have an exciting opportunity to join our a team in the role of a Recovery Coach.

About the role

You will be responsible for supporting NDIS clients to implement all the supports within their NDIS plan including informal, mainstream and community, as well as funded supports.

You will support the client to strengthen their ability to coordinate their own supports and participation in the community along with ensuring mainstream services meet their obligations for example housing, education, justice and health.

 You will also support the client to build capacity to achieve greater independence to self-direct their own services and supports in the longer term. As well as providing the NDIA reports on outcomes and success indicators within the agreed reporting frequency.

 About you

 The successful candidate will be highly resourceful, confident to work autonomously and jump in as a team-player, be comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. They must exercise good judgment in a variety of situations, with the ability to maintain a realistic balance among multiple priorities and meet the following:

  • A minimum five years working in disability services or a similar environment with demonstrated experience in complex disability support
  • Relevant tertiary qualification in; Disability, Individual Support, Community Services, or substantial demonstrated experience
  • Comprehensive knowledge of human rights-based approaches and person-centred principles and approaches, including positive behaviour support and active support
  • Ability to coach, mentor and develop teams
  • Well-developed written, verbal and listening skills
  • Capacity to implement change and identify opportunities for innovation
  • Solid financial management capability (billable hours, P&L’s, budgets)
  • Confidence and capability in using systems and technology
  • Strong administrative skills: time management, coordination of tasks, efficient work practices
  • Ability to plans and schedule own work independently, monitor progress against work plans and outcome
  • Cultural understanding reflective of the community
  • Excellent interpersonal skills to engage clients, their family/guardians/carers, advocates and all other key stakeholders


It is a requirement of this position to adhere to SASI’s Safety Screening requirements and to acquire and maintain an NDIS Check, Working with Children Check and a valid Victorian driver licence.


For further information or a copy of the Position Description please contact Jess Ernst, HR Advisor on human.resources@sasi.org.au


SASI is a Child Safe and Equal Opportunity Employer. Seaford is Smoke Free work environment.


Do you have questions? Please contact us at Human.Resources@sasi.org.au.