Complaints, Feedback & Compliments
How to give us Feedback and make a Complaint
We value and welcome all feedback. Your insights help us understand your needs better and improve the quality and delivery of our services.
You can contact your support worker directly, contact the manager of your service, or ask a family member, friend or advocate to help you.
Our customer service team can be contacted by calling (03) 9978 9393.
Feedback can also be provided via email at [email protected], or by completing a feedback form here.
You can also send us feedback in writing, by sending it to the below address:
Feedback Officer
B1, 9 Ashley street
West Footscray
VIC
3012
For more information – please refer to our feedback brochure.
Amazing support staff
“The team at SASI are incredibly supportive, always putting client needs first and doing everything they can to help clients achieve their goals. The facilities are modern, fresh and welcoming and the services on offer are excellent, with something to appeal to everyone.”
L.Crean