Empowering you on your NDIS journey

Funded by the National Disability Insurance Agency (NDIA)

What is Support Service Coordination?

SASI provides Support Coordination to assist people with disability and their family or support network to understand and journey through the National Disability Insurance Scheme (NDIS). We are committed to supporting you to achieve your goals, enhance your abilities and empower you to understand and implement your NDIS plan effectively.

A Support Coordinator is your very own individual NDIS assistant. Our job is to take the stress out of using your NDIS plan so that you can focus on achieving the goals and outcomes you choose. Support Coordination assists you to understand and implement your NDIS plan. Our team can help you to find the right service providers for your needs, manage crisis situations, explore new activities, and coordinate all your supports, including mainstream, informal, community and funded supports.

If your NDIS plan includes Coordination of Supports, then our experienced Support Coordinators are available to support you and your family.

The type of Support Coordination you are funded for will be outlined in your NDIS plan. 

The three levels of Support Coordination are:


Short-term assistance to implement your NDIS plan, including identifying service
providers and negotiating Service Agreements.


Longer-term support to build your capacity to navigate the complexity of services and
supports you need from a range of providers.


Specialist Support Coordination when you have a more complex situation.

Who is eligible?

  • Anyone who has been approved for NDIS funding can access our Support Service Coordinators.

Our primary role is to understand and implement the funded supports in your plan and link you to community, mainstream and other government services. We’ll also help you to maximise your NDIS plan and connect you to the supports you need.

Our qualified team will help build your ability to exercise choice and control, to coordinate supports and access your local community.

Support Coordination empowers people to:

  • Locate the right disability service providers
  • Co-ordinate home supports, ad hoc support, funded support and community activities
  • Understand what funding is available and how to access it
  • Prepare and analyse an NDIS plan
  • Understand what support services they qualify for
  • Select community activities they are interested in such as dancing, movies and sport


If you would like to learn more about how we can help you, please speak to your NDIS planner/LAC or submit a Request for Service online.


Registered Office:

13 Sir Laurence Drive
Seaford VIC 3199

Tel: 1300 577 305

Email: enquiries@sasi.org.au

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SASI acknowledges the traditional owners of this land and welcome all Aboriginal and Torres Strait Islanders to use our services.

ABN: 43 511 367 128
NDIS Provider ID: 405 000 8591